Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

Product Authenticity & Store Legitimacy

OS Fashion Eyewear is committed to selling only authentic eyewear products through our official website.

Is OS Fashion Eyewear legit?

Yes. OS Fashion Eyewear is a legitimate online eyewear store operating through our official website https://osfashioneyewear.com. We are a registered business providing secure payments, customer support and reliable delivery across Saudi Arabia.

Are the products sold by OS Fashion Eyewear genuine?

Yes. OS Fashion Eyewear is an authorized reseller of Lacoste, Fila, Police, Calvin Klein, TOUS and Converse eyewear in the Kingdom of Saudi Arabia. We work closely with official distributors to ensure all our products are genuine and 100% original. We do not sell counterfeit or replica products.

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size chart. They’re located underneath the available sizes for each of our products.

Returns & Exchanges

Can I return or exchange my order?

Yes, we are offering 14-days, No Questions asked easy returns and exchanges.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping Policy

How many days does it take to deliver the order?

It usually takes 3-5 business days for the product to deliver.

Do you deliver across Saudi Arabia?

Yes, we deliver to all cities in Saudi Arabia

Get in touch

Have questions about your order, or a general enquiry?